Monteranc values your privacy and the protection of your personal data.

Your personal information is used to enhance the quality of the services provided by Monteranc and is not shared with or sold to third parties for purposes other than those necessary for the operation of our store, such as order fulfillment and customer service.

If you wish to request the deletion of your personal data from our records, please follow the instructions below. We are committed to processing such requests in accordance with legal requirements and our company policies.

How to Request Data Deletion:

1. Contact Us: Send an email to our Data Protection Officer at support@monteranc.com with the subject line "Data Deletion Request."

2. Provide Necessary Information: In your email, please include your full name, email address associated with your account on [Skincare Shop], and a brief explanation of your request. This will help us to identify and remove your data efficiently.

3. Verification: For your security and the protection of your privacy, we may require additional information to verify your identity before processing your request.

4. Processing Your Request: Once your request has been verified, we will proceed with the deletion of your personal data from our records. We will notify you once the process is complete.

Please note that the deletion of your data will result in the removal of your account and inability to access any services or features that require a Monteranc account.

Timeframe:

We aim to process all data deletion requests within 30 days of receipt. If there are any delays or we require additional information from you, we will let you know.

Questions:

If you have any questions about the data deletion process or how we protect your personal data, please do not hesitate to contact us at support@monteranc.com.

Thank you for being a valued customer of Monteranc.